Last updated: April 2026

This Privacy Policy describes how Kinay Essentials ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website (the “Site”), which is powered by Shopify, or otherwise interact with our services (collectively, the “Services”).

For the purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, whether as a customer, website visitor, or another individual whose information we collect.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. We will post the updated version on this page and revise the “Last updated” date.

How We Collect and Use Your Personal Information

We collect personal information to provide, improve, and protect our Services. The types of data we collect depend on how you interact with our Site.

We use your information to:

• Process and fulfill orders
• Communicate with you (order updates, support, promotions)
• Improve our products, services, and website experience
• Prevent fraud and ensure security
• Comply with legal obligations

Personal Information We Collect

Information You Provide Directly

When you use our Site, you may provide:

• Name, email address, phone number
• Billing and shipping address
• Account login details (username and password)
• Order details and purchase history
• Messages or inquiries

Providing certain information may be required to complete transactions or access features.

Information Collected Automatically (Cookies & Tracking)

We automatically collect certain data about your device and interaction with the Site, including:

IP address

Browser and device information

Pages visited, time spent, and actions taken

This data is collected using cookies, pixels, and similar technologies.

Information from Shopify and Third Parties

Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products.

Shopify and third-party service providers may collect and process your data, including:

Payment processors (credit/debit cards, GCash, etc.)

Shipping and logistics providers

Analytics and marketing partners

Shopify may also use cookies and tracking technologies to help us analyze performance and personalize your experience.

For more information, you may review Shopify’s privacy practices here: https://www.shopify.com/legal/privacy

How We Use Your Personal Information

Order Processing and Fulfillment

To process payments, manage orders, deliver products, and handle returns or exchanges.

Marketing and Advertising

To send promotions, offers, and updates via email, SMS, or ads. You can opt out anytime.

Security and Fraud Prevention

To detect, investigate, and prevent unauthorized or illegal activity.

Customer Support

To respond to inquiries and improve customer experience.

Cookies and Advertising

We use cookies to:

• Keep your shopping cart active
• Remember your preferences
• Analyze website traffic
• Deliver relevant advertisements

We may use Shopify tools such as Shopify Audiences to help personalize ads across platforms.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect site functionality.

To learn more about how Shopify uses cookies: https://www.shopify.com/legal/cookies

How We Share Your Personal Information

We may share your information with:

• Shopify and its service providers
• Payment gateways and financial institutions
• Shipping and fulfillment partners
• Marketing and analytics providers

We do not sell your personal information. However, we may share data for advertising and analytics purposes as permitted by law.

User-Generated Content

If you submit reviews or content on our Site, this information may be publicly visible. We are not responsible for how others use publicly shared information.

Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices or content.

Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal data from children.

Data Security and Retention

We implement appropriate security measures to protect your data. However, no method of transmission over the internet is completely secure.

We retain personal information only as long as necessary to:

• Fulfill orders and provide services
• Comply with legal requirements
• Resolve disputes

Your Rights

Depending on applicable laws, including the Philippine Data Privacy Act of 2012, you may have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Opt out of marketing communications

To exercise your rights, please contact us.

International Data Transfers

Your information may be processed outside the Philippines, including by Shopify and its partners. These transfers are conducted in accordance with applicable data protection laws.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at kinayessentials.ph@gmail.com

Your privacy is important to us. Kinay Essentials is committed to protecting your personal information while delivering a secure and seamless shopping experience.